The short version

Five core workstreams — onboarding, data governance, WelcomeHome integration, Further migration and a reusable email system — 498 hours at $195/hour, with one optional add-on you control below.

Base total $97,110. A planning estimate, not a final SOW.

01 — Why now

Keep what works. Build the platform Sunrise grows into.

Sunrise markets centrally for roughly 250 communities across six to seven brands. The pieces are already in place — the opportunity is to make them reusable, governed and connected.

Current state
  • Further is functional today, but may no longer be effectively free if the chatbot goes away
  • Approximately 100+ email templates and repeated brand and community variants
  • Dynamic community data and tour events already drive the automation logic
  • One central marketing owner is carrying a large operational footprint
Future state
  • Reusable master templates and repeatable automation patterns
  • WelcomeHome-triggered lifecycle marketing
  • Clean marketing-contact governance across ~550K records
  • A self-sufficient Sunrise team with enterprise reporting and room to grow

03 — Proposed solution

Five core workstreams, one optional add-on

The core workstreams get Sunrise to a governed, connected, launch-ready platform. The optional workstream is available if and when Sunrise wants it.

Core

Marketing Hub Enterprise Premier Onboarding

Portal, sending domain, lifecycle stages, governance, reporting and role-based training.

74 hrs · $14,430

Core

Data Hub Professional Premier Onboarding

Data quality, duplicate management, field mapping and synchronization planning.

24 hrs · $4,680

Core

WelcomeHome Integration

Architecture, field mapping, MQL-to-SQL handoff, testing, cutover and handoff.

150 hrs · $29,250

Core

Further Data Migration

Inventory, mapping, consent and suppression migration, reconciliation and validation.

100 hrs · $19,500

Core

Email & Automation Asset Accelerator

Reusable masters, dynamic content, nurture variants, QA and train-the-trainer.

150 hrs · $29,250

Optional · Off

Content Hub Enablement

Optional light enablement for Content Hub, Content Remix, CTAs and governance.

20 hrs · $3,900

04 — Detailed scope

Every workstream, hour and price in the open

Expand any workstream to see the activities it covers. All hours are priced at $195/hour.

06 — Investment

Configure the scope, see the investment update

Five core workstreams are always included. One optional workstream is off by default — turn it on to see how it changes the estimate.

Always included — core scope

Recommended launch scope
  • Marketing Hub Enterprise Premier Onboarding74 hrs · $14,430
  • Data Hub Professional Premier Onboarding24 hrs · $4,680
  • WelcomeHome Integration150 hrs · $29,250
  • Further Data Migration100 hrs · $19,500
  • Email & Automation Asset Accelerator150 hrs · $29,250
Base total498 hours · $97,110

Optional add-on

Marketing Hub Enterprise Premier Onboarding74 hrs · $14,430
Data Hub Professional Premier Onboarding24 hrs · $4,680
WelcomeHome Integration150 hrs · $29,250
Further Data Migration100 hrs · $19,500
Email & Automation Asset Accelerator150 hrs · $29,250
Content Hub EnablementNot included20 hrs · $3,900
Total estimate498 hours · $97,110

All work is estimated in whole hours at $195/hour. This is a planning estimate for alignment — not a fixed-price quote or statement of work.

07 — Delivery roadmap

A parallel plan to January 1

Onboarding, integration, migration and asset build run in parallel tracks so no single workstream becomes the critical path.

  1. Weeks 1–2

    Discovery & architecture

    • Kickoff and access
    • Further reverse demo
    • Asset and data inventory
    • WelcomeHome discovery
    • Governance and migration plan
  2. Weeks 3–6

    Configure & build

    • Marketing and Data Hub setup
    • Test migration
    • Integration configuration and prototype
    • Master templates and first workflows
  3. Weeks 7–9

    Complete & validate

    • Integration completion
    • Priority automations
    • Dynamic content validation
    • Reporting and admin training
  4. Weeks 10–12

    UAT & launch readiness

    • Sunrise UAT
    • Remediation
    • Production migration
    • Cutover rehearsal
    • Documentation and handoff

December stabilization & parallel validation

December is reserved for running HubSpot in parallel with Further: sending validation, reconciling migrated data, confirming WelcomeHome sync behavior and rehearsing cutover. A January 1 production transition is achievable if access, decisions and approvals arrive promptly — the date is a shared target, not a guarantee.

08 — Working model

A collaborative build, aimed at Sunrise self-sufficiency

Lauren is the internal champion and, with Emily on leave, the primary automation owner. Everything we build is designed to be duplicated and extended by the Sunrise team — not to create a dependency on us.

SmartBug responsibilities

  • Solution architecture and technical design
  • Portal, governance and reporting configuration
  • Migration execution and reconciliation
  • WelcomeHome integration build and testing
  • Representative asset and master-template builds
  • QA across rendering, logic and data
  • Training, documentation and train-the-trainer
  • Project coordination and status cadence

Sunrise responsibilities

  • Access to HubSpot, Further, WelcomeHome, DNS and data
  • Full automation and template inventory
  • Brand standards and approved creative
  • Technical and data stakeholders for discovery
  • Source-of-truth decisions by object and field
  • Testing participation and consolidated feedback
  • Legal and compliance guidance
  • Vendor coordination with Further and WelcomeHome

09 — Why SmartBug

The partner HubSpot keeps naming its best in North America

8

HubSpot platform accreditations

  • CRM Implementation
  • Data Migration
  • Custom Integrations
  • Solutions Architecture Design
  • Onboarding
  • Platform Enablement
  • Content Experience
  • Advanced CMS Implementation

Accreditations shown as applicable to this scope.

HubSpot Elite Solutions Partner

The highest partner tier in the HubSpot ecosystem, earned through delivery depth and outcomes.

19 HubSpot-certified trainers

Enablement is a practice here, which is what makes train-the-trainer a realistic plan for Sunrise.

Senior living experience

Multi-brand, multi-community marketing with dynamic content, tour logic and central teams supporting local operators.

One accountable implementation team

Strategy, migration, integration, automation, QA and enablement working from a single plan.

SmartBug has experience supporting healthcare and sensitive-data environments and HubSpot's sensitive-data-aware configurations. SmartBug does not guarantee HIPAA compliance; compliance depends on platform tier, configuration, vendor agreements, data handling practices and Sunrise's own legal and compliance review.

10 — Assumptions & open items

What we still need to confirm together

  • One HubSpot portal and one WelcomeHome production environment
  • Final integration field list and sync directions require discovery
  • WelcomeHome API and webhook limits and custom requirements must be confirmed
  • Approximately 550,000 contact records; active marketing-contact cohort to be finalized
  • Sunrise supplies existing copy, creative and brand standards
  • Up to 10 production workflows and 10 reusable master templates or modules
  • Two formal testing cycles
  • No Sales Hub in this phase
  • Sitecore remains the website platform
  • No website, blog, landing-page or form migration
  • Third-party software and vendor fees excluded
  • HubSpot software licensing excluded
  • Sensitive-data and compliance requirements require Sunrise legal and compliance review
  • Hours may be reallocated across workstreams by mutual agreement
  • Final scope and pricing may change after discovery
  • This is a planning estimate, not a fixed quote